Terms of Service
Last updated: August 21, 2026
1. Who we are, what applies here
These Terms apply to Orchivia — the app, the website, and the related services. The provider is:
Orchivia
1039 Coffeen Avenue, Suite 1200
Sheridan, WY 82801, USA
[email protected]
By creating an account or using the service, you agree to these Terms. If you do not agree, do not use Orchivia. Any differing terms of your own apply only if we have agreed to them in writing.
2. What Orchivia does — and what it does not
Orchivia is an organization tool for families: a shared calendar, tasks and lists, an encrypted family messenger, handovers, playdates between families, shared albums, and — depending on your plan — location features and an activities catalog.
Location data comes from the device’s location services and is inherently imprecise. We promise neither a particular accuracy nor a particular timeliness. A position shown does not mean that a person is there.
For courses and offers from the activities catalog, the contract is formed with the respective provider. We only act as an intermediary and owe neither the service nor its quality, suitability, or safety.
3. Suggestions generated by artificial intelligence
Some features use a language model — outing and course suggestions, text snippets, the assistant. Language models produce text that sounds plausible; they verify nothing.
You decide whether an activity, a place, or an offer is suitable for your child. We are not liable for decisions based on AI output.
4. Account
An account is required in order to use the service. Only someone who is of legal age and has full legal capacity may create an account. Your details must be accurate; your credentials must be kept secret. You are responsible for everything that happens under your account.
Passing your account on to third parties is not permitted — family members get their own logins.
5. Plans, prices, and payment
There are three plans. One payer per family; all members are included.
- Free — €0
- Plus — €7.99 per month
- Familie+ — €12.99 per month
All prices shown are net prices. Which amount is finally payable depends on the tax rules of your country. The final amount including tax is shown before you complete the purchase.
Sale and billing are handled by Paddle.com Market Ltd. as Merchant of Record. Paddle issues the invoice, calculates and remits any applicable taxes, and uses its own payment processors for this. Payment methods, invoices, and payment history are managed at Paddle.
If the subscription is taken out through the Google Play Store, its terms apply in addition; billing, cancellation, and refunds then run through Google.
Billing is monthly in advance. If a payment fails, we may suspend the paid features until the balance is settled; your data is not affected by this.
6. Term, cancellation, refunds
Paid plans run for one month and renew for one further month at a time unless they are cancelled. You can cancel at any time with effect from the end of the current billing period — in the settings under “Manage subscription”, through Paddle, or through the Play Store. No remaining term is charged.
After a paid plan ends, the account remains on the Free plan. Content that exceeds the limits of the Free plan stays readable but can no longer be added to.
When we refund amounts is set out under Refunds. You can delete your account at any time — see Delete account.
7. Your obligations
When using Orchivia, the following is prohibited:
- distributing unlawful, abusive, or threatening content
- infringing the rights of third parties, in particular copyright and personality rights
- using location features to monitor people without their knowledge
- circumventing security measures or disrupting operations
- scraping, rebuilding, or reselling the service by automated means
Location sharing requires that the person concerned knows about it. Tracking set up in secret is a criminal offense in many jurisdictions — and it is not what this app was built for. For children, those with custody decide; from an age at which the child understands it, the child belongs in the decision.
8. Children
Only someone who has custody, or has the consent of those who have custody, may create child profiles. By creating a child profile you confirm that you are entitled to do so, and you consent to the processing of the details you enter.
Children do not have their own account and do not enter into any contract. A device in child mode is an access point within your family, not an account. We do not collect data from children beyond what you enter as a family — more on this in the Privacy Policy.
9. Your content
The content you put into Orchivia belongs to you. We receive only the right to store it, transmit it, and display it to the people you share it with — to the extent necessary to operate the service. You grant us no rights beyond that; in particular, we do not use your content for advertising, do not pass it on to third parties, and do not train models with it.
You warrant that you hold the necessary rights to the content you upload — including photos showing other people.
10. Availability and changes to the service
We aim for continuous operation but do not owe any particular availability. Maintenance, faults, and outages of upstream services (network, hosting, payment service) can lead to interruptions.
We may continue to develop the service and change or discontinue individual features. If this removes a feature that is essential to your paid plan, we will inform you in good time and you may terminate for cause.
11. Disclaimer of Warranties
Orchivia is provided “as is” and “as available”, without any warranty of any kind, express or implied. To the extent permitted by law, we disclaim in particular any implied warranty of merchantability, fitness for a particular purpose, non-infringement, and freedom from interruption and error.
We do not promise that the service will be uninterrupted, secure, error-free, or available at a particular time, that messages will be delivered, that location data will be accurate, or that AI results will be correct.
12. Limitation of Liability
To the extent permitted by law, we are not liable for indirect damages, consequential damages, lost profits, loss of data, personal injury, or damage arising from the failure, the delay, or the inaccuracy of a message, a location, or an alarm.
Our total liability is limited to the amount you paid us in the twelve months before the event causing the damage, and in any case to no more than 100 US dollars.
We are not liable for childcare, transport, or course services of third parties arranged or agreed through Orchivia. For loss of data, we are liable only to the extent the loss would have occurred had you kept proper and regular backups.
Some jurisdictions do not allow the exclusion of certain warranties or liabilities. In that case, the above limitations apply only as far as permitted there.
13. Indemnification
You indemnify us against third-party claims arising from your breach of these Terms or of applicable law — including reasonable costs of legal defense. This applies in particular to claims concerning content you have uploaded and location sharing set up without the knowledge of the person concerned.
14. Suspension and termination by us
In the event of serious breaches of these Terms, we may temporarily suspend an account and terminate the contract for cause. Before a suspension we will as a rule point out the breach, unless danger to third parties or to operations stands in the way. We will refund amounts already paid for the unused period.
15. Changes to these Terms
We may change these Terms. We will announce material changes at least 30 days in advance in the app or by email. If you continue to use Orchivia after they take effect, that counts as your agreement. If you do not agree, you can cancel and delete your account before then.
16. Dispute resolution, arbitration, class action waiver
Report a dispute to us informally first at [email protected]. We will try for 30 days to settle it without proceedings — as a rule that is the faster route for both sides.
If that does not succeed, disputes arising out of or in connection with these Terms will be decided by binding individual arbitration, not before a state court. Excluded are claims before a small claims court and applications for interim relief to protect intellectual property rights.
Claims may only be brought individually. Both sides waive class actions and collective proceedings. If this waiver is unenforceable in your case, the arbitration agreement falls away in its entirety and Section 17 applies.
17. Governing Law and Venue
The law of the State of Wyoming, USA, applies, excluding its conflict-of-laws rules and the UN Convention on Contracts for the International Sale of Goods. For proceedings not subject to arbitration, the courts in Wyoming, USA, have exclusive jurisdiction.
Mandatory consumer protection provisions of the state in which you have your habitual residence remain unaffected, to the extent they cannot be contracted out of.
18. Governing Language
Only the English version of these Terms of Service is binding. Versions in other languages serve comprehension alone. In the event of discrepancies — including in machine-generated translations — the English wording applies.
19. Final provisions
Should a provision be or become invalid, the validity of the remaining provisions is unaffected; the invalid provision is replaced by the permissible rule that comes closest to it. You may assign claims under this contract only with our consent. If we do not enforce a provision on one occasion, that is not a waiver for the future.
Questions about these Terms: [email protected]